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Frequently Asked Questions

  • 【Others】

    About confirmation method of reservation

    HP top right〔Check the Reservation·Cancel〕Enter the reservation number and access key to check the reservation details of the reservation nu…Continue reading
  • 【Others】

    If you do not receive a confirmation email

    If you do not receive a confirmation email, the following causes are possible.
    [1]If your registered email address is incorrect
    [2]When the…Continue reading
  • 【Others】

    Arrival is about to be delayed ...

    In the case of accommodation with dinner, we ask for a check-in till "19 o'clock" because of the reason for preparing meals.
    If your arrival…Continue reading

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0265-29-8130